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CSGH

Legal Terms

Terms and Conditions

Please read these terms carefully before using Canadian Social Gaming Hub

Last updated: January 2025

Important Notice

By using Canadian Social Gaming Hub, you agree to these terms and conditions.

  • This is a social casino for entertainment purposes only
  • No real money gambling is offered on this platform
  • You must be 18+ years old to use this service
  • Service is available to Canadian residents only
1. Acceptance of Terms

By accessing and using Canadian Social Gaming Hub ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use the service.

Key Points:

  • Agreement is legally binding
  • Terms apply to all users
  • Continued use implies acceptance
  • Must comply with Canadian law
2. Eligibility and Account Registration

Age Requirements

  • You must be at least 18 years of age
  • Age verification may be required
  • Accounts of underage users will be terminated immediately

Geographic Restrictions

  • Service is available to Canadian residents only
  • You must be physically located in Canada when using the service
  • We reserve the right to verify your location

Account Responsibilities

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • One account per person
  • Notify us immediately of any unauthorized use
3. Nature of Service - Social Casino

Entertainment Only

Canadian Social Gaming Hub is a social casino platform designed purely for entertainment. No real money gambling occurs on our platform.

What This Means:

  • All games are played with virtual credits/coins only
  • No real money can be won or lost
  • Virtual credits have no real-world value
  • Success in social casino games does not imply future success at real money gambling
  • Games are for entertainment and social interaction only
4. User Conduct and Prohibited Activities

Prohibited Activities

  • Using the service for any illegal purpose
  • Attempting to hack, disrupt, or damage the platform
  • Creating multiple accounts
  • Sharing account credentials with others
  • Using automated software or bots
  • Harassing or abusing other users
  • Attempting to exploit game mechanics
  • Reverse engineering or copying our games

Community Standards

  • Treat all users with respect
  • No offensive, discriminatory, or inappropriate content
  • No spam or excessive promotional content
  • Respect intellectual property rights
5. Intellectual Property Rights

Our Rights

  • All content, games, and software are our property or licensed to us
  • Trademarks, logos, and brand names are protected
  • Game mechanics, graphics, and audio are copyrighted
  • You may not copy, distribute, or modify our content

Your Rights

  • Limited license to use the service for personal entertainment
  • Right to your own user-generated content (within our guidelines)
  • Right to delete your account and associated data
6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

Key Privacy Points:

  • We comply with Canadian privacy laws (PIPEDA)
  • Personal information is collected only as necessary
  • Data is secured with industry-standard encryption
  • We do not sell personal information to third parties
  • You have rights to access, correct, and delete your data
7. Responsible Gaming

Our Commitment

We are committed to promoting responsible gaming practices and providing resources to help users maintain healthy gaming habits.

Available Tools:

  • Session time limits and reminders
  • Self-exclusion options
  • Access to Canadian gambling support resources
  • Information about responsible gaming practices

Canadian Resources:

  • Problem Gambling Helpline: 1-888-230-3505
  • Gamblers Anonymous Canada
  • Provincial gambling support services
8. Service Availability and Modifications

Service Availability

  • We strive to provide 24/7 service availability
  • Scheduled maintenance may cause temporary interruptions
  • We are not liable for service interruptions beyond our control

Right to Modify

  • We may modify, suspend, or discontinue any part of the service
  • Games may be added, removed, or updated
  • Features and functionality may change
  • We will provide reasonable notice of significant changes
9. Account Termination

Termination by You

  • You may delete your account at any time
  • Contact customer support for account deletion
  • Some information may be retained as required by law

Termination by Us

  • We may terminate accounts for terms violations
  • Immediate termination for serious violations
  • Warning system for minor violations
  • Right to refuse service to anyone
10. Disclaimers and Limitation of Liability

Important Legal Notice

The service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied.

Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid us (which is $0 for free services)
  • We are not responsible for third-party content or services
  • Users assume all risks associated with using the service
11. Governing Law and Dispute Resolution

Applicable Law

  • These terms are governed by Canadian federal law
  • Provincial laws may also apply
  • Disputes will be resolved in Canadian courts

Dispute Resolution Process

  • First, contact our customer support team
  • We will attempt to resolve disputes informally
  • Formal legal proceedings as a last resort
  • Arbitration may be required for certain disputes
12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

Notification of Changes

  • Updated terms will be posted on our website
  • Significant changes will be communicated via email
  • Continued use constitutes acceptance of new terms
  • You may terminate your account if you disagree with changes
Contact Information

If you have questions about these terms and conditions, please contact us:

Email: legal@canadiansocialgaminghub.com

Subject Line: Terms and Conditions Inquiry

Mailing Address:

Canadian Social Gaming Hub
Legal Department
[Address to be provided]
Canada

Effective Date: These terms are effective as of January 1, 2025, and will remain in effect until modified or terminated.